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Shipping and Return Policy


Shipping Policy

·                      Add $8.50 for shipping on all orders under $100.00.

·                      Add $16.00 for shipping on all orders over $100.00.

·                      Add 10% for shipping on all orders over $200.00.

·                      Orders being mailed out of the Continental U.S. = actual shipping costs.

·                      With all orders there is a $7.00 handling charge.

*Customers requesting 2nd day or Next Day handling will receive an e-mail with pricing.


Shipping Time

·          We will generally ship within one business day of receiving your order.

·          Most orders will be sent UPS.

·          Manufacturer direct orders or out of stock items may require additional time for processing.  If product will not be shipped within one business day you will be notified by email with an estimated shipping date.


Return Policy

**Before making a return please contact us for a RGA number.  No product will be accepted without the RGA Number on the outside of the box.

·          Merchandise may be returned in original condition for a refund within 14 days after receipt of order.  Returns are subject to a 25% restocking fee.

·          Shipping charges are not refundable.

·          Special Order items may not be returned.

·          Electrical items may not be returned.

·          Shipping Damage – If package is noticeably damaged, please refuse to accept it from the carrier or make note of damages when you sign.  If you accept a package that was damaged by the carrier or if the damage is internal and not visible contact the carrier within 2 days of receiving the damaged product.

·          Defective Products – If a product ordered proves to be defective please notify us immediately.  Please do not ship it back without first contacting us and receiving a RGA number and instructions.  Defective products will be tested if needed and we will ship a non-defective replacement at our expense.  After 30 days only the manufacturer’s warranty stands.  We will be happy to give you the contact information.  –If a product that is shipped back proves to be non-defective the 25% restocking fee will be charged as well as expenses incurred for shipping.

·          Wrong Products – If we make a mistake and mail you the wrong product we will give you a complete refund (including shipping and handling charges) and will send you the correct item.  –If you make a mistake and order the wrong item we will help you correct it as quickly as possible.  Contact us as soon as you notice the mistake for instructions on returning the product.  If a new order for the correct item has been placed then you will be only be charged a 15% restock fee the first time.  If you order incorrectly a second time then a 25% restock fee will be charged.  (This will help us eliminate the few customers who want to “try” multiple items)

·          Customers must contact us before returning a product and we will give you a RGA number and instructions on how and where to mail the return.  Items returned to us without a RGA number on the outside of the box will be not be accepted.


We will continue to make every effort to ensure that the prices listed on our website are accurate but reserve the right to change prices or shipping costs as needed.  We will not be held liable for nor honor any typographical errors or prices listed in error.